Privacy Policy

Introduction

At The Cancer Conversation, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with us through our website, in accordance with the UK General Data Protection Regulation (GDPR) and other applicable privacy laws.

Information We Collect

We may collect and process the following information about you:

  1. Personal Identification Information: This includes, but is not limited to, your name, email address, phone number, and any other details you provide when filling out forms on our website or contacting us directly.

  2. Technical Data: Information about your device, browsing actions, and patterns, such as your IP address, browser type, and version, time zone setting, browser plug-in types, and versions, operating system, and platform.

  3. Health Information: If you choose to provide it, we may collect sensitive personal information about your health to tailor our support and services better.

How We Use Your Information

We use your personal information for the following purposes:

  1. To Provide Our Services: This includes using your data to personalise and deliver content that is most relevant to you, such as newsletters or support resources tailored to your needs.

  2. To Improve Our Website and Services: We analyse user behaviour and feedback to enhance the functionality, quality, and relevance of our services.

  3. To Communicate with You: We may send you information about new services, updates, and offers. You can opt out of these communications at any time.

  4. For Legal Compliance: To comply with applicable laws, regulations, and legal obligations, and to protect or exercise our legal rights or defend against legal claims.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how our site is used and provide you with personalised content. You can control your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Disclosure of Your Information

We do not sell or lease your personal data to third parties. However, we may share your data with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement robust security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal data but cannot guarantee its absolute security.

Your Rights Under GDPR

As a resident of the UK, you have the right to:

  1. Access: Request access to the personal data we hold about you.

  2. Rectification: Request correction of any inaccurate or incomplete data we have about you.

  3. Erasure: Request the deletion of your personal data under certain circumstances.

  4. Restrict Processing: Request that we restrict the processing of your personal data under certain conditions.

  5. Data Portability: Request the transfer of your data to you or a third party.

  6. Object: Object to the processing of your personal data where we are relying on a legitimate interest.

Retention of Your Data

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal obligations, and other factors. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Contact Us

For any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at
[email protected]

Opening Hours

USA: +1-888-679-4201

UK: +44-749-370-5006

Monday to Friday, 9am to 6pm

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